Shipping policy
Cabinet Craze Shipping Policy
Introduction
Welcome and thank you for shopping at Cabinet Craze. Our top priority is to provide a smooth and efficient shipping experience for all of our valued customers. This Shipping Policy serves as a comprehensive guide to better inform you about our shipping procedures, terms, and conditions. Please review this Policy carefully before making any purchase on our website. Your acceptance of the terms outlined in this Shipping Policy is implied when you proceed with a purchase.
Acceptance of This Shipping Policy
By placing an order through Cabinet Craze, you are agreeing to the terms and conditions specified in this Shipping Policy. If you do not agree with this Policy, please refrain from making a purchase.
Geographic Scope of Service
We primarily offer shipping services within the continental United States. However, for specific inquiries about shipping to Alaska, Hawaii, or international locations, please contact our customer service team at info@cabinetcraze.com or call us at (201) 328-4875.
Shipping Costs and Fees
Shipping costs are calculated based on various factors such as the weight of your package, destination, and the shipping method selected. The total cost will be presented to you at checkout for your review and approval. Additional charges may apply for oversized or overweight items.
Determination of Shipping Date
Once your order has been placed, we will begin the process of preparing your items for shipment. You will receive a confirmation email detailing the estimated shipping date as soon as it becomes available. Please note that this date is an estimate and subject to change.
Carrier and Service Level
Cabinet Craze partners with a range of reputed shipping carriers, including but not limited to UPS, FedEx, and USPS, to ensure timely and safe delivery. The carrier and service level may vary based on your location and the contents of your order.
Cancellation and Modification of Orders
If you need to cancel or modify your order, you are encouraged to reach out to our customer service team within 1 week of placing your initial order. While we cannot guarantee that changes or cancellations can be made once the order has entered the shipping process, we will make every effort to accommodate your request.
Limitations on Address Changes
For security and logistical reasons, we are unable to modify the shipping address once an order has been processed. Please double-check your shipping details prior to confirming your order.
Inspection and Reporting of Damaged Items
In the unfortunate event that you receive a damaged or defective item, please contact our customer service team immediately at info@cabinetcraze.com. Detailed photographs and a description of the issue will help us resolve the situation more efficiently.
Return and Refund Procedures
For more specific details on returning items and obtaining refunds, please refer to our separate Return Policy which outlines the criteria and procedures for product returns.
Queries and Customer Support
Our dedicated customer service team is available to answer any questions you may have regarding this Shipping Policy. Do not hesitate to reach out via:
- Email: info@cabinetcraze.com
- Phone: (201) 328-4875
- Return Address: 430 Gotham Pkwy, Carlstadt, NJ 07072
Please note that this Shipping Policy is intended for informational purposes and may not cover all legal requirements for your jurisdiction. It is advisable to consult a legal professional to ensure compliance with local, state, and federal laws.